Support

One developer, real answers. I usually reply within a day (Melbourne time).

Where is my data stored?

On your device, and — if you turn on sync or partner sharing — in your own private iCloud. Pouch has no servers and no accounts. See the privacy policy.

How do I restore my Premium purchase?

Settings → Premium → Restore Purchases. Make sure you're signed into the same Apple ID that bought it. Still stuck? Email me.

Can I share a budget with my partner?

Yes — Premium includes the joint pouch. Tap the "Joint pouch" button beside Safe to Spend on the home screen and send the invite over iMessage. Both of you can stuff, spend, and move money; edits sync in seconds.

How do I export my data?

Settings → Privacy & Data → Export CSV. Your data is yours; it leaves whenever you want.

Something's broken / I have an idea

Email support@pouchhq.com with what happened (screenshots help). Feature ideas genuinely welcome — much of Pouch's roadmap comes from these emails.